Do you have a client who's not happy with their existing HRA/FSA administrator?

Consider moving them to our family! OCA's takeover process for HRA and/or FSA administration may be the solution your client needs! The question isn’t ‘IF’ to switch. It’s WHEN! It is Important to understand the options listed below in order to determine what best suits your client’s needs.

Takeover Options

Mid-Year Takeover: Under this option OCA can take over an existing HRA/FSA group during the course of the active plan year - any day of the month! OCA will need the existing plan design, employee census, account balances, and claim detail (when available). OCA's preference is to capture the claim detail so that we can avoid duplicate claims (i.e. claims that were already paid by the prior administrator). Under this option, OCA will take over an existing HRA/FSA plan with minimal disruption and continuity.

End of Year Takeover of Run-Out Period: Under this option, OCA will take over an existing HRA/FSA group at the start of the new plan year. Your client will term with their current administrator and OCA will handle any runout of prior years’ claims. This option also requires OCA to receive prior plan information, including: employee census, account balances, and claim detail (when available).

Black-Out Period: With the mid-year or end of year takeover option a "black-out" period is necessary. The employer designates a specific date that the prior administrator would stop processing unreimbursed claims, remit the claim detail to OCA, and allow OCA to reprocess those claims in the OCA claim system. During this time, OCA will not process any new claims until the takeover data has been received. Typically, this process takes no more than 5 business days.

Starting Fresh (simplest option): This is the easiest and least disruptive to the employee population. Under this option, OCA would begin administration at the beginning of the new plan year. The prior administrator can handle the run-out period from the previous plan year. If rollover was elected (i.e. FSA $500), the previous administrator would send a balance report at the close of the run-out to the employer and/or OCA directly.