OCA's COVID-19 Actions Update

Effective Tuesday, March 17th, OCA decided to take action and mandated a work-from-home policy for all of our employees. In addition to our normal service support channels (phone/email) being available, OCA has created a new online service request form to help assist our clients in getting their answers resolved as quickly as possible. To submit a request, please click the service request button below.

Our status for Friday, April 3, is Green.

Service Request Form

The most flexible and easy-to-use experience in the market!

OCA’s administrative platform provides state of the art technology. Whether with our online employer and employee portal, mobile application, or our automated claim feed service, we provide the highest level of technology to simplify the process for our participants.



Robust Reporting

Robust, easy-to-use reporting with the ability to schedule employer reports helps to streamline the bank reconciliation process and gives you accurate, real time reporting you’ve been asking for – on your terms.



Streamlined Processing

Streamlined administration & increased automation will allow employers to more efficiently manage account contributions, online enrollment, eligibility, claim payments, and so much more.



Enhanced Mobile App

Market-leading online capabilities and a new mobile app provides a more user-friendly experience for employees, giving them easy access to manage their accounts on-the-go and on-demand.



Increased Integration

Increased integration between debit cards, account administration and claims processing allows for real-time consumer access to balance data, and real-time transaction settlement.



Higher Debit Card Auto-substantiation

Higher claims auto-substantiation rates translate to fewer employee receipt requests, document uploading, and unnecessary communications.



Powerful Educational Resources

Powerful educational resources empower employees to use self-service decision support tools, adding value throughout the plan year, and helping to drive utilization and better outcomes for participants.

OCA provides comprehensives support for all benefit account types in a single platform – including FSAs, HSAs, HRAs, dependent care, commuter, wellness incentive accounts, COBRA, and more.

Request Quote

Newsletter Registration

We’re in business to help people!

Members

Learn more about our member benefits with OCA. You can access forms, helpful video’s, FAQs, and more!

Learn More

Employers

Learn more about the employer services with OCA. You can access forms, helpful video’s, FAQs, and more!

Learn More

Brokers

Learn more about our broker benefits with OCA. You can access forms, helpful video’s, FAQs, and more!

Learn More

What Our Clients Are Saying This Month…

Jessica from Advanced Care

Jocelyn was professional and answered all my questions. I now completely understand how to submit for reimbursement. She has outstanding customer service skills and you should be proud to have such employee working for your business.

Aneish from Future Media Concepts

The service I received was exceptional! 5 stars are not enough! Thank you!

Melissa from Tidal

Allison was friendly, professional & super fast. She needed to research my question and promised she’d get back to me by the next day at the latest but I had a phone call back & the answer from her within 10 minutes! Awesome experience – thank you!

Milena from Satec

Extremely helpful and professional. Best customer service I have experienced from a call center!

Chris from Quality Care MGMT

I just want to say that Melissa was very helpful answered all of my questions fast and straight to the point and was very polite through-out the whole call. I feel like I got something accomplished here. Thank you!

Kevin from Mercedes Benz of Rockville centre

Great job answered all my questions!

Kevin from The Phoenix Center

Great experience, very helpful!

Rose from Edgestream Partner

Charisma was a life saver. I was having difficulty getting reports and she helped me through it in a very pleasant and efficient manner. She also guided me through changing my password. I made sure I got her name before I hung up, just in case I have to call again. Thank you Charisma.

Sandy from D A Nolt Inc

Dominiq was awesome! Found the problem and fixed it before I even got done telling him what I did to mess it up. Super Help!

Mark from Tex-Shield

Dom was very helpful. Resolved my question with one phone call.

Mary from Nassau County Bar Association

Your reps are very courtesy and helpful. I only had to call twice to have a question answer. Very satisfied with OCA. Thank you team.

Latest Articles

OCA’s Covid-19 Actions

OCA COVID-19 Action Plans As we all continue to navigate the COVID-19 situation and its ripple effect on our businesses and personal lives, OCA continues to be laser-focused on protecting our clients and business operations to prevent any potential disruption to our...

Smart Account

New "Smart Account" Mobile App To be Released Early March! Our "Smart Account" mobile app combines health and wealth in one location, providing users with a unique experience to help take the guesswork out of their healthcare spending and saving decisions. OCA...

NJ Commuter Law

NJ Passes Commuter Benefit Law This new ordinance would require employers with more than 20 employees to offer commuter benefits. New Jersey Employers Must Now Offer Employees Pre-Tax Commuter Benefits! New Jersey Governor Phil Murphy recently signed...