OCA's COVID-19 Actions Update
Effective Tuesday, March 17th, OCA decided to take action and mandated a work-from-home policy for all of our employees. In addition to our normal service support channels (phone/email) being available, OCA has created a new online service request form to help assist our clients in getting their answers resolved as quickly as possible. To submit a request, please click the service request button below.
Our status for Friday, April 3, is Green.
The most flexible and easy-to-use experience in the market!
OCA’s administrative platform provides state of the art technology. Whether with our online employer and employee portal, mobile application, or our automated claim feed service, we provide the highest level of technology to simplify the process for our participants.
Robust, easy-to-use reporting with the ability to schedule employer reports helps to streamline the bank reconciliation process and gives you accurate, real time reporting you’ve been asking for – on your terms.
Streamlined administration & increased automation will allow employers to more efficiently manage account contributions, online enrollment, eligibility, claim payments, and so much more.
Market-leading online capabilities and a new mobile app provides a more user-friendly experience for employees, giving them easy access to manage their accounts on-the-go and on-demand.
Increased integration between debit cards, account administration and claims processing allows for real-time consumer access to balance data, and real-time transaction settlement.
Powerful educational resources empower employees to use self-service decision support tools, adding value throughout the plan year, and helping to drive utilization and better outcomes for participants.
OCA provides comprehensives support for all benefit account types in a single platform – including FSAs, HSAs, HRAs, dependent care, commuter, wellness incentive accounts, COBRA, and more.
We’re in business to help people!
What Our Clients Are Saying This Month…
Jessica from Advanced Care
Jocelyn was professional and answered all my questions. I now completely understand how to submit for reimbursement. She has outstanding customer service skills and you should be proud to have such employee working for your business.
Aneish from Future Media Concepts
The service I received was exceptional! 5 stars are not enough! Thank you!
Melissa from Tidal
Allison was friendly, professional & super fast. She needed to research my question and promised she’d get back to me by the next day at the latest but I had a phone call back & the answer from her within 10 minutes! Awesome experience – thank you!
Milena from Satec
Extremely helpful and professional. Best customer service I have experienced from a call center!
Chris from Quality Care MGMT
I just want to say that Melissa was very helpful answered all of my questions fast and straight to the point and was very polite through-out the whole call. I feel like I got something accomplished here. Thank you!
Kevin from Mercedes Benz of Rockville centre
Great job answered all my questions!
Kevin from The Phoenix Center
Great experience, very helpful!
Rose from Edgestream Partner
Charisma was a life saver. I was having difficulty getting reports and she helped me through it in a very pleasant and efficient manner. She also guided me through changing my password. I made sure I got her name before I hung up, just in case I have to call again. Thank you Charisma.
Sandy from D A Nolt Inc
Dominiq was awesome! Found the problem and fixed it before I even got done telling him what I did to mess it up. Super Help!
Mark from Tex-Shield
Dom was very helpful. Resolved my question with one phone call.
Mary from Nassau County Bar Association
Your reps are very courtesy and helpful. I only had to call twice to have a question answer. Very satisfied with OCA. Thank you team.
OCA COVID-19 Action Plans As we all continue to navigate the COVID-19 situation and its ripple effect on our businesses and personal lives, OCA continues to be laser-focused on protecting our clients and business operations to prevent any potential disruption to our...read more
New "Smart Account" Mobile App To be Released Early March! Our "Smart Account" mobile app combines health and wealth in one location, providing users with a unique experience to help take the guesswork out of their healthcare spending and saving decisions. OCA...read more
NJ Passes Commuter Benefit Law This new ordinance would require employers with more than 20 employees to offer commuter benefits. New Jersey Employers Must Now Offer Employees Pre-Tax Commuter Benefits! New Jersey Governor Phil Murphy recently signed...read more
Ready to Make a Change?
Are you an employer (or have a client) who is currently offering an existing FSA and/or HRA and looking to move to OCA?