OCA's COVID-19 Update

Effective Tuesday, March 17th, OCA decided to take action and mandated a work-from-home policy for all of our employees. In addition to our normal service support channels (phone/email/chat) being available, OCA has created a new online service request form for clients to submit questions through. To submit a request, please click the service request (Formulario de solicitud de servicio) button below.

The most flexible and easy-to-use experience in the market!

OCA’s administrative platform provides state of the art technology. Whether with our online employer and employee portal, mobile application, or our automated claim feed service, we provide the highest level of technology to simplify the process for our participants.

Robust Reporting

Robust, easy-to-use reporting with the ability to schedule employer reports helps to streamline the bank reconciliation process and gives you accurate, real time reporting you’ve been asking for – on your terms.

Streamlined Processing

Streamlined administration & increased automation will allow employers to more efficiently manage account contributions, online enrollment, eligibility, claim payments, and so much more.

Enhanced Mobile App

Market-leading online capabilities and a new mobile app provides a more user-friendly experience for employees, giving them easy access to manage their accounts on-the-go and on-demand.

Increased Integration

Increased integration between debit cards, account administration and claims processing allows for real-time consumer access to balance data, and real-time transaction settlement.

Higher Debit Card Auto-substantiation

Higher claims auto-substantiation rates translate to fewer employee receipt requests, document uploading, and unnecessary communications.

Powerful Educational Resources

Powerful educational resources empower employees to use self-service decision support tools, adding value throughout the plan year, and helping to drive utilization and better outcomes for participants.

COBRA Compliance Toolkit

During this time, employers should be aware of all their COBRA obligations, procedures, and timelines to ensure they remain in compliance with government regulations. Failure to comply with COBRA can lead to significant financial consequences. Visit OCA’s COBRA Compliance Toolkit

We’re in business to help people!

Members

Learn more about our member benefits with OCA. You can access forms, helpful video’s, FAQs, and more!

Employers

Learn more about the employer services with OCA. You can access forms, helpful video’s, FAQs, and more!

Brokers

Learn more about our broker benefits with OCA. You can access forms, helpful video’s, FAQs, and more!

What Our Clients Are Saying This Month…

 

Jessica from Advanced Care

Jocelyn was professional and answered all my questions.  I now completely understand how to submit for reimbursement.  She has outstanding customer service skills and you should be proud to have such employee working for your business.  

Aneish from Future Media Concepts

The service I received was exceptional! 5 stars are not enough! Thank you!

Melissa from Tidal

Allison was friendly, professional & super fast. She needed to research my question and promised she’d get back to me by the next day at the latest but I had a phone call back & the answer from her within 10 minutes! Awesome experience – thank you!

Milena from Satec

Extremely helpful and professional. Best customer service I have experienced from a call center!

Chris from Quality Care MGMT

I just want to say that Melissa was very helpful answered all of my questions fast and straight to the point and was very polite through-out the whole call. I feel like I got something accomplished here. Thank you!

Kevin from Mercedes Benz of Rockville centre

Great job answered all my questions!

Kevin from The Phoenix Center

Great experience, very helpful!

Rose from Edgestream Partner

Charisma was a life saver.  I was having difficulty getting reports and she helped me through it in a very pleasant and efficient manner.  She also guided me through changing my password.  I made sure I got her name before I hung up, just in case I have to call again. Thank you Charisma.

Sandy from D A Nolt Inc

Dominiq was awesome! Found the problem and fixed it before I even got done telling him what I did to mess it up. Super Help!

Mark from Tex-Shield

Dom was very helpful. Resolved my question with one phone call.

Mary from Nassau County Bar Association

Your reps are very courtesy and helpful. I only had to call twice to have a question answer. Very satisfied with OCA. Thank you team.

Latest Articles

PCORI Fee Overview

PCORI Fee The Affordable Care Act imposes an annual fee called the Comparative Effectiveness Research Fee.PCORI In a Nutshell The Affordable Care Act imposed a fee on applicable self-insured health plans  (i.e. HRA plans) to help fund the Patient-Centered Outcomes...

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OCA’s “Smart Account” Mobile App

OCA is pleased to announce the new release date for our enhanced "Smart Account" mobile app! On May 22nd, we will submit the updated Smart Account app to Google Play and the Apple App Store. The app should then be available the week of May 25th, but could stretch into...

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IRS Provides Flexibility For FSA’s and DCA’s

OCA will be hosting a webinar on Wednesday, May 20th, at 2:00 PM to do a deep dive into the newly released IRS Notice 2020-29 and IRS Notice 2020-33. We will also discuss the operation impact it will have on employers, plan participants, and OCA. The webinar will be...

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Ready to Make a Change?

Are you an employer (or have a client) who is currently offering an existing FSA and/or HRA and looking to move to OCA?

Our Partners

OCA provides comprehensive support for all benefit account types in a single platform – including FSAs, HSAs, HRAs, dependent care, commuter, wellness incentive accounts, COBRA, and more.

2020 Open EnrollmentOCA's Open Enrollment Toolkit

Open enrollment is right around the corner and OCA is here to help make the renewal process seamless! OCA's open enrollment toolkit helps clients access the tools and resources needed to make their renewal quick and easy!

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